Offre d’Emploi: Helpdesk technician

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Poste basé à London

Quentin Nomis Conseil is looking for a help desk technician for a french IT support and services company. The job is based in London.

Les missions

1. Support users and tier 1 maintenance on their workstations and applications.

2. Take part in the business development of the company.

Specific responsabilities

  • Answer, evaluate requests, provide support for end users with IT related issues,
  • Follow Help Desk procedures to log all requests using ticketing software,
  • Resolive moderately complex problems and coordinate escalation for more complex issues,
  • Contribute to documentation and metrics reporting

 

Le profil recherché

  • Technical support Foundation degree
  • 3 years minimum of experience providing end-user technical support
  • Ability to prioritize work efforts
  • English and french speaking

Les conditions proposées

  • Job type : 12 months renewable contract
  • Salary : 29-32k depending on qualifications

Nous ne proposons pas encore le job de vos rêves ?

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